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The main reason behind the growth of The Drain Surgeon is simple: We treat customers better than anyone else!

We know you have choices. You can get plumbing services from any of numerous plumbing companies. However, we’re convinced that when it comes to providing the best service, we’re your only choice. Providing a superior level of customer service is an all-consuming passion for us and an achievement in which we take immense pride. We aspire to provide quality craftsmanship and professionalism with every job to which we are dispatched. Customer satisfaction on every job preformed is our company’s primary goal. Friendly, courteous, knowledgeable and totally committed to serving you better than anyone else. That’s what The Drain Surgeon is all about!


The Drain Surgeon Group, established 1979, operates nationally under the brand names of The Drain Surgeon and The Electro Surgeon. Controlled from a dedicated head office premises in Hatfield, Pretoria, our network currently consists of 13 franchised areas and provides a true and literal 24-hour service, 7 days a week and at no extra charge. Founder and Managing Director Glenn Pratt is a master plumber and was the past Vice President of the Institute of Plumbing South Africa (IOPSA). We are also members of several professional bodies and subscribe to the highest ethical standards in all our dealings. The Drain Surgeon is now the largest plumbing repair company in the southern hemisphere.


If you need a plumber and you need something fixed or fitted, call us today and our plumbing team will take care of it – any time of day or night. We offer plumbing services 24 hours a day across South Africa and we’ll take care of any plumbing problem that’s arisen in your home, regardless of its severity. We’ve been in the business for a long time and we’ve seen it all, so you can enjoy peace of mind in knowing that one of our expert plumbers will be with you soon.

We’ll repair leaking or burst pipes, toilets and taps, fix broken radiators and most domestic plumbing problems. If you need an emergency plumber – then we’re here 24 hours a day, 365 days a year.

  • General plumbing
  • New installations
  • Corporate maintenance contracts
  • Leak detection
  • Burst geysers including insurance claims
  • Electro-mechanical drain cleaning and high pressure hydro jetting of sewer and storm water drains with pipe diameters up to 900 mm
  • Our video-camera system assists in diagnosing problems with underground pipe installations, pinpointing, for example, cracks, sinkery, roots and leaks. By reducing the need for exploratory digging, this system saves you time and money
  • Vacuum tankers are available for fast and efficient waste removal, up to 5 000 litres per load. Sludge pumps are also available
  • Our patching team undertakes minor building repairs, painting or tiling. This enables us to offer a comprehensive professional service, leaving your premises ready for occupation once our plumbing/electrical repair teams have completed their work
  • We install and/or repair gutters, down pipes and flashings
  • We supply chemical and bio-active products for the clearing of drains, fat and oil traps, a septic tank activator, root killer and other plumbing-related products.


Toilet and Bathroom Cleaner and Descaler

Properties and Uses:

A specially blended product containing acids, detergents and alcohols designed to clean, sanitise and deodorise showers, ceramic tiles, urinals and toilet bowls. Totally compatible with septic tank activity.

  • Removes quickly uric acid encrustations, stubborn stains and water rust marks in toilets and urinals.
  • Rapidly removes dirt, soils and ingrained stains off toilet seats, toilet lids and cisterns.
  • Cleans, sanitizes and deodorises in one application.
  • Removes dirt and stains off ceramic tiles.
  • Removes body fat, soap and dirt from inside shower.
  • Product can be used as a mild drain cleaner.

Professional Strength Root Killer

Properties and Uses:

Retards the growth of roots in sewer lines. Harmless to trees, shrubs and septic tanks when used as directed. Roots of shrubbery and trees growing near sewer lines frequently penetrate sewer lines in search of moisture and nutrients. They can even penetrate through extremely small cracks, holes and poorly sealed joints. These tiny root hairs, if not controlled, will continue to grow both in diameter and number, causing a breakage, gradual reduced flow, and frequent flow stoppage. Drain Surgeons root killer has successfully controlled roots for 20 years in residential and commercial drainage systems.

Drain Cleaner

Properties and Uses:

A super strong and instant sewer and drain cleaner containing sulphuric acid. For use on all drain pipes except aluminium. Quickly dissolves all organic obstructions, roots, fats, grease, hair, sanitary napkins, vegetables, meat, rags, sludge, soap, paper, coffee – grounds, cloths, cesspools, slop sinks and grease traps. Compatible with septic tank activity.

Biological Sewage and Drain Activator

Properties and Uses:

A superior bioactive waste degrader and sewage activator containing a blend of aerobic and anaerobic bacteria. The dual action and nature of the bacteria enables the product to act effectively in or out of the presence of oxygen. This product can be used in the kitchen, bathroom, laundry grains, pit toilets, grease traps, septic tanks, sewage plants and lagoons. This specialized enzyme activity enables the product to digest complex proteins, cellulose, starches, fats, plants, animal grease and oils.

Power Drain Cleaner

Properties and Uses:

A super strong and instant drain cleaner containing a blend of highly alkaline powders. This product can be used in kitchens, bathrooms, showers and outside drains. Quickly dissolves all organic obstructions such as fats, grease, hair, meat, starch, vegetables, rags, sludge, soap, paper and coffee – grounds. Removes effectively lime scale and rust deposits in drains and traps. The delayed reaction of the product permits it to reach obstructions before going to work on organic matter. Compatible with septic tank activity.

Opening Hours















General 24 Hour Plumbing


Our Address:

10 Paul Kruger St, Kuils River, Cape Town, 7580


-33.915065062980446, 18.68184510641232



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